Carmine's Luxe Rewards
JOIN OUR LOYALTY REWARDS PROGRAM!
Luxe Loyalty Program
Earn rewards, save on vehicle maintenance, and enjoy exclusive benefits with Carmine's Import Service Luxe Loyalty Program.
Program Benefits
- Reward Dollars: Earn a percentage of each purchase as Reward Dollars for future services at Carmine's Import Service.
- Charitable Giving: Donate Reward Dollars to local and national charities via email and text donation opportunities.
- Referral Program: Earn Reward Dollars for every new customer you refer.
- Free/Discounted Oil Services: Get 1 discounted oil change after every 3rd oil change service.
- Exclusive Offers: Receive special deals from Carmine's Import Service and local businesses.
- Membership Alerts: Stay updated via mail, email, and SMS. Opt-in for digital alerts.
- Nationwide Warranty: 24+ month limited warranty on all services.
- 24-Hour Nationwide Roadside Assistance:
o Towing
o Jump start
o Emergency fluid delivery
o Lock-out
o Flat tire repair
Roadside Assistance Instructions
- Within 40 miles of Carmine's Import Service: Call 336-993-5506 or towing service at 336-993-3011. Please be sure to let the dispatcher know you are a member of the Luxe Bucks Reward Program.
- Outside service area: Call 1-866-541-9805, provide your information, pay for tow, and get reimbursed later.
- Coverage: Up to $150.00 per occurrence within a 12 month period.
Terms & Conditions
- Roadside Assistance renews annually with at least two services and $1,000 spent at Carmine's Import Service in the prior 12 months.
- Benefits provided at Carmine's discretion; subject to change.
- Excessive or improper use may result in benefit termination.
- Contact: 1-866-541-9805 for Nationwide Warranty & Roadside Assistance.
Savings & Specials
Reviews
Nichol Perry, 02/21/2026
Before I called I was aggravated with the dealership I felt that after purchasing and always dealing with them regarding my vehicle until that day they were always wonderful. But on that day I had to bring my car 3 times for them to figure out why I was receiving this particular error on the dash. Once they were able to retrieve the meaning I was told that it was a steering sensor and I needed a new steering column in order to replace the sensor. So of course I told them to go ahead and fix it please. The Blessing part about this is that they could not get the steering column part because they stopped making it. I was so annoyed because they didn’t even suggest to fix the sensor they didn’t offer any resolution I was just sent on my way. Yes I did report this to Ford. I was completely confused because I looked up how to replace a sensor also adding steering column replacement. I was informed that unless there was something wrong with the steering column there’s no reason to replace the steering column. So I dropped to my knees and prayed and asked my Heavenly Father for assistance. I looked up all kinds of auto repair shops. Praying for assistance and believe it or not as clear as day The Lord said Carmines. Honestly I kelp looking because I never heard of them and I was just so worried about my car and the cost. So I went ahead and called spoke with Macy. She told me to bring it in and they would take a look. When I did she asked me questions that made a lot of sense. Was the steering wheel locking up was it hard to turn legitimately making sense. All no answers. They re ran a diagnostic on my car. Yes it was the sensor no the column was fine. And if the column was damaged they would help me get it fixed. Macy was absolutely accommodating and really helpful at easing my anxiety. I Thank The Lord that I was lead to them for help. I will continue to come to them for my automobile repair needs.
