To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Tanya Dunlap, 09/30/2026

Exceptional Service...Outstanding Results...Awesome TEAM...It was worth every dollar!!!! To get my Tesla back like Brand New...I could talk to a REAL PERSON that address my needs and told me step by step of what will and is happening with my car. Jacob put me and my husband at ease. They are my go to for any car that I have now and in the future!!! A HUGE Thank you to the team of Carmine's in Kernersville!!!

Kernersville, NC

tom, 09/30/2026

Fast service and techs are very knowledgeable.

Kernersville, NC

Jim Austin, 09/22/2026

Jacob and the team took exceptional care of the Porsche 928 I just purchased. They went over the car with a fine toothed comb and identified everything that needed attention segregating the items into immediate and future. After reviewing their findings, I authorized the work I wanted completed and they took care of it. The customer service is top notch with great communication. They bend over backwards to take care of everything. They even cleaned my car nicely before I picked it up. I found their pricing to be very competitive with other independent shops and with their incredible expertise, this is the go-to shop for Porsches.

Kernersville, NC

Natalie Dodd, 09/21/2026

I brought my 2014 range rover to Carmines auto import after I purchased the vehicle and realized I had some serious issues. The car drove like it was about blow up and it felt like I had no control while driving on the highway. 👏BEST DECISION EVER👏 I received a call from the shop and they explained every issue and their plan to fix it. After a few days I got a message saying "she's ready" and that describes the vehicle perfectly. The speed, the power, the control , they fixed it all. I'm so happy with the work I'd advise anyone to take there vehicle here. And I'll never take mine to another shop again. Thank you again. Natalie