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CODE OF ETHICS

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  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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Reviews

, 11/08/2024

I needed my Tesla to be looked at for a squeaky noise. Tesla service center did not have an appointment for at least 41 days Max at Carmines was able to get me scheduled within a day or two. Drop off was easy and they even given me a ride back. However I did not go through getting the car fixed as the estimate was almost 8 times more than what Tesla quoted. I was willing to pay a little more but not that much. I decided instead to wait it out for the Tesla service appt. Max was very professional about my decision. All in all great experience. I will go back if the price was right.