At Carmine’s Import Service, our #1 goal is 100% customer satisfaction. We place emphasis on strong customer service, high quality workmanship and expert advice. Our goal is to minimize any loss to your valuable time and ensure your maintenance expenses will always be manageable. Our expert service and state of the art facility is like no other.
AskPatty.com, for years, has worked hard to revolutionize the auto repair experience for women across the country through their website and in actual automotive businesses. Here at Carmine’s Import Service we’re pleased to be an AskPatty.com Certified Female-Friendly Service Center!
Service Team Leader
Stuart’s interest for European cars started at an early age while spectating at local autocross and high performance track day events. He joined our team of Service Consultants in 2016 and plans to expand his knowledge through his job and training. Stuart earned his ASE certification during his stay with us. He owns a cat, Milos, named after the Seinfeld character. Stuart enjoys all aspects of precision high performance driving and control. Other hobbies include hiking, cycling, and driving the great local roads of the Northern Triad Area. Stuart hopes one day to own and restore a round-tail light BMW 1600 or 2002.
Service Team Advisor
While Stuart took over leading our front counter, Dillon is back to take care of customers once again after a short leave due to a family emergency. As an ASE Certified Advisor, you can be sure you will get accurate information about your vehicle while in our shop. Dillon has twin girls, drives a BMW 525iT, and likes hunting sports in his spare time.
ASE Lead Master Certified European Automotive Technician
Josh obtained his ASE Master Technician Certification at the early age of 20 after graduating from the Universal Technical Institute for Automotive Technician Training. Josh worked in a BMW race shop environment in his early years and continued his European automotive training at Carmine’s Import Service and has earned several certifications. Josh happens to also be Ford Certified, Light Diesel Certified, and holds an HVAC 609 Certification to meet the latest EPA requirements. Josh enjoys high performance driving, snowboarding, spending time on the lake along with outdoor sports such as hunting and shooting. Josh plans to advance through the ranks at Carmine’s Import Service and one day run the shop once Steve and Carmine are retired. He would also love to own a BMW M3 race car. Josh is excellent at what he does and performance his job with precision and care. He also maintains the company BMW racecar and also takes care of most of the Dinan installations and engineering that take place inside our facility.
ASE Master Certified European Automotive Technician
Connor comes from a pure European background of automobiles. He is very technical and great at what he does. He is an ASE Master Certified Technician an part of our Blue Seal Team. He was born in Canada and moved to the United States as a child. He enjoys fly fishing and cigars. He loves driving his VW Jetta GLi, 6 Speed Manual. Connor has Hybrid/EV training as well.
ASE Certified Automotive Technician
Bio Coming Soon…
European Parts Expert
He comes from a background of all types of vehicles with over 20 years of experience in the industry. Attention to detail and getting the job done right is what John focuses on.
Shop Steward/Parts Organization
He loves the BMW i3 and also loves all cars with speed. Troy is the oldest of his siblings and enjoys being with them in his free time, especially playing Lacrosse. Coming to work for Troy is never dull he states, and it makes it great working with such an outstanding team.
European Parts Expert
Paul has over 21 years of experience working with the European automotive community in the Triad area. He has extensive knowledge in automotive repair and parts for European autos. Paul holds a Master’s Degree in Information and Library Science which is useful in keeping the shop organized and efficient. Paul enjoys vintage BMW 2002s and bicycle riding. Paul drives a SAAB for daily duty and a BMW 2002 for pleasure.
Co-Founder & General Manager
Wendy is the mother of two beautiful children. As a native North Carolinian originally from Fayetteville, Wendy comes from a family of Military background with her father part of Special Forces. She joined the United States Army and earned a rank as a 1st LT Officer after doing many other jobs such as serving as a Military Police Officer and operating a field hospital. She was stationed all over the world including Germany where she fell in love with BMWs. She was boots on the ground in Somalia as a 60 gunner. Wendy graduated from Guilford College and High Point University earning a Masters Degree. Wendy oversees all front end daily shop operations run by Dillon and Stuart. While doing all of this, Wendy still manages to take care of two children and run a household. Carmine thinks she is Wonder Woman. Wendy enjoys scrap booking, exercising, fashion, high performance driving, spending time with family, going to church, and some shooting sports. Carmine and Wendy met at a shop when Carmine first fixed her early 1990s BMW 525i. They were married in 2005. Wendy daily drives a BMW 528 x-Drive and loves to drive BMW M3’s at VIR with the BMW Club.
ASE Certified European Car Fanatic
Speciality Car Pro Service Team Member
Carmine has been serving the European car community of the Triad area since 1999. He opened his full-service shop in downtown Kernersville in 2008. Carmine holds several ASE certifications, a Bosch Certification and is trained in several European and other import & domestic makes and models. He also has a degree in Information Technology and is Microsoft Certified, so he can understand, diagnose and repair your new-car technology better than anyone in the area. Carmine’s understanding of CAN-BUS topology associated with all late-model vehicle electrical systems is second to none in the Triad area. With such experience in modern automotive technology, he is constantly making sure the shop is equipped with the latest factory or factory-level diagnostic equipment that will not only help troubleshoot problems right the first time, but save the customer unnecessary troubleshooting charges. Carmine is married to former Army Officer, Wendy Cupani, and they have a 10-year-old daughter and a 7-year-old son together. He enjoys working, spending time with his family, and driving on the race track. His favorite television shows are Family Guy and Seinfeld. Carmine drives a 2006 BMW. Carmine also owns a BMW i3 as well. He constantly switches cars to stay ahead of the curve in comparison to other shop with regards to technology. Carmine is a High Performance Driving Instructor for the BMW Car Club of America as well as a BMW Tarheel Chapter Sponsor, he also enjoys modifying BMWs with DINAN high performance parts and driving these at the racetrack to test and see what can be improved or what the staff should recommend to customers for their high performance needs. Carmine has owned over 80 different European vehicles since he started driving so his experience with even the smallest detail is second to none. He even spends time at new car dealerships test driving the newer makes and learning how the new systems work so he can mentor customers when the time comes. Carmine is a fanatic about making sure our shop has the best equipment and latest information for the vehicles we service.
Ally was born in 2007 right here in North Carolina. She’s grown up with Carmine’s Import Service her whole life. Her favorite thing to do is shop for clothing, do mathematics, and draw emojis. Ally’s favorite car is the Delorian from Back to The Future, The Movie, because she says it can go back in time. She wants to grow up to be a crime stopper and study forensics. Ally’s favorite movie is Uncle Buck and Back to The Future II. Ally is an excellent artist and contributes to the decisions that her dad makes in advertising artwork and campaigns before approval.
Carmine Cupani II
Advertising and New Business
Little Carmine was born in North Carolina in 2010. He enjoys hanging out with his dad at the shop, loves to wash cars, and playing Football. His favorite food is Mac and Cheese. His favorite car is a BMW M3 but currently drives a Porsche GT3 (Power Wheels). He also loves playing with Matchbox cars. Although dad wants him to go to college, Carmine insists he will work at the shop instead.